FAQ

FAQ – Pink Shirt Day online store

ORDERING 

What is the ordering deadline? 

The Pink Shirt Day 2024 store will remain open while supplies last.  We anticipate closing the online store on Thursday, February 22, 2024 at 11:59 PM. 

 

How do I know which size to order?

The Pink Shirt Day online store has garment measurements included in the product description. Please make sure you choose the correct size - we’re not able to exchange or refund shirts that are ordered in the wrong size. 

Can I change or cancel my order? 

If you wish to change or cancel your order, please contact us staff@bgccornwallsdg.com or 613-935-9015 and we will make every effort to accommodate your request.

However, we produce a limited number of each size, so orders cannot be changed or cancelled once the store has closed or goods are sold out.

There is a problem with my order. What do I do? 

We exercise a high degree of care in producing quality garments, and are committed to your satisfaction. If you receive a garment with a defect, please contact us 613-935-9015 or staff@bgccornwallsdg.com

Unfortunately, because we produce a limited number of garments, we cannot exchange garments or accept returns of garments that are purchased in the wrong size. 

 

PICK-UP AND SHIPPING

How do I pick up my order?

You can pick up your order at our 506 Clubhouse (506 First St East, Cornwall, ON) after February 5th, Monday through Friday, between 10am and 5pm. 

  • Alexandria
  • Chesterville
  • Winchester